Frequently Asked Questions
Find answers to your common questions about our mobile massage services, booking process, and policies
General Questions
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We proudly serve Whittier, Anaheim, Brea, Chino, Chino Hills, Ontario, Santa Fe Springs, La Mirada, Fullerton, and surrounding areas in Southern California. Contact us to confirm service availability in your specific location.
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We recommend advanced scheduling ( one week or more) so that we can help to plan your event and have therapists available for your requested date and time.
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We accept all major credit cards and debit cards. Our therapists also accept cash, Zelle, and Venmo for tips.
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No, we do not. Our services are specific to larger group settings and spa parties os 3 or more individuals.
Service & Sessions
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We offer customized seated massage therapy and traditional table massage therapy both which include a variety of techniques to best suit the goals of every individual.
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For events and corporate settings, our chair massages range from 10-15 minutes per person. Table massage sessions are 60 and 90 minutes per person.
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No, our therapists bring everything needed for your session including a professional massage table or chair, fresh matching linens (for spa parties), and music. All you need to provide is a quiet space with enough room for the massage table (s) or chair(s).
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For seated/chair massage, all clothing is appropriate. For spa parties, you will privately undress down to your comfort level as you are safely covered by linens at all times.
Corporate & Events
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We bring ergonomic massage chairs to your workplace and provide relaxing chair massages to your employees. Sessions typically range from 10-15 minutes per person. This is perfect for employee appreciation, wellness programs, or stress relief during busy periods. We also include music and aromatherapy for a spa-like experience.
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We can accommodate events of all sizes, from intimate spa parties of 4-6 guests to large corporate events and conventions with hundreds of attendees. We have an incredible team of licensed therapists available to ensure everyone receives quality service.
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Yes! Our corporate membership programs provide regular on-site massage services at discounted rates. This is a fantastic employee benefit that can improve moral, reduce stress, and increase productivity. Contact us for customized corporate packages.
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Absolutely! We specialize in convention and trade show massage services. We can set up in your booth to attract visitors and provide a memorable experience, or offer services in a dedicated wellness area. We handle all logistics and can work with your event schedule.
Booking & Policies
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We require 24 hours notice for cancellations to avoid a cancellation fee. For corporate events and large bookings, we require 48-72 hours notice. We understand emergencies happen and handle each situation on a case-by-case basis.
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Yes, all of our massage therapists are fully licensed by the California Massage Therapy Council (CAMTC) and carry professional liability insurance. We only work with experienced,vetted professionals who meet our high standards.
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No, we don’t offer gift certificates for individual massages through Balanced. We do, however, can make a recommendation for an individual provider in your area that most likely offers gift certificates in their practice.
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You can book by calling us directly, filling out the consultation form on our website or sending us an email. For corporate and event bookings, we recommend scheduling a consultation to discuss your specific needs and customize a package that works for you. You can also easily book a consultation time online that works for you.
Still Have Questions?
We’re here to help! Contact us for personalized answers or to schedule a consultation.